Customer Service

If you don't find what you are looking for here, please use
the online contact form or contact us at:

Sagamore Publishing LLC
1807 N Federal Dr
Urbana, IL 61801

Phone: (217) 359-5940 - (800) 327-5557
Fax: (217) 359-5975

Bookstore Returns

If you represent a book store and would like to request a return authorization, please fill out the online return authorizaton form.

Individual Purchase Returns

Please contact us for more information regarding item returns. 

  • All items must be in NEW condition.  Books must be returned in their original unopened shrink-wrap
  • E-books are not returnable
  • You must contact us within 15 days of the invoice date to request a return
  • Once we receive and inspect the product, the purchase amount will be refunded, excluding shipping charges.

Downloading eBooks

Instructions for using our ebooks on your computer, iPad and Nook are listed on the Downloading eBooks page.

Ebook Policies

For information regarding our eBooks policies, pleas see our eBook Policies page.

Request a Digital File for a Print-disabled Student

Please use our online form to request a PDF file for a print-disabled student.