Issue with Adobe Digital Editions 4.5.7 opening ebooks

January 22, 2018

It has come to our attention that Adobe Digital Editions 4.5.7 has issues with rendering text and images in some ebooks.

This is an Adobe issue, not a Sagamore one.

We are informed that Adobe is working on a fix, but in the meantime, to view your ebook in its entirety please follow these steps to roll back your version of ADE to 3.0:

Uninstall ADE 4.5.7 (for Macs - drag it to the Trash)

Follow the instructions here to completely remove authentication (Mac and Windows):

https://kb.datalogics.com/pages/viewpage.action?pageId=1048642

Click the following link to download and install the Windows or Macintosh version of ADE 3.0 which works correctly.

You will need to authorize this version upon installation.

http://www.adobe.com/support/digitaleditions/downloads.html

Our apologies for the inconvenience, but this will enable you to read your ebook if you are currently missing text or images.