Diversity and Inclusion in the Recreation Profession: Organizational Perspectives [etext]

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Editor(s): Ingrid E. Schneider
B. Dana Kivel

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As North America continues to diversify in its population, inclusion is more important than ever. In this important book, the authors explore, document, and delve into the construct of diversity within the context of managing and providing recreation and leisure-related services.

Using multiple perspectives and comprehensive research, the authors provide (1) an analysis and critique of the current state of knowledge about diversity issues within the PRTM fields (parks, recreation, and tourism management); (2) a forum for scholars and recreation professionals to share best practices and their own experiences in PRTM organizations related to diversity in scholarship and practice, including public, private, and nonprofit agencies; and (3) opportunities to explore strategies for addressing diversity and strategies toward structural changes within organizations.

Specifically, the authors illuminate how markers of diversity influence the issues and problems perceived and/or experienced by diverse groups; the nature and types of institutional barriers often unwittingly created by organizational professionals in their response, or lack thereof, to diverse populations; and transformational opportunities, both individual and organizational, that result through enhanced commitment to organizational diversity and inclusion.

  • Scholars and recreation professionals continually recognize that serving diverse populations is integral to the PRTM profession. The new edition features several significant updates. Some of these include the following:
  • Case studies of organizations successfully addressing diversity and inclusion
  • An expanded number of professional voices and their lived experiences with diversity as professionals in recreation, leisure, tourism, and sport organizations
  • A new chapter on religion and spirituality as they relate to diversity, in addition to refreshed or completely new content chapters

Editor Ingrid E. Schneider talks about the book:


Table of Contents: 

Chapter 1
Introduction: Diversity and Inclusion in Recreation, Leisure, and Tourism Organizations
Maria T Allison, Ingrid E Schneider, and B Dana Kivel

Voices and Cases from the Field  I

Chapter 2
Everything Counts
Tamara Johnson

A Case Study of Culturally Appropriate Conservation Education
David N Bengston and Michele Schermann

The Latino Institute: An Equitable Recreation Program in the City of Phoenix
Ariel Rodríguez

Orlando Gay Days: Organizational Responses and Nonresponses
Greg B C Shaw

Managing People’s Park With All People in Mind
Jeff Rose

Ensuring Accessibility
Mary Ann Devine

Chapter 3
Acting Our Age: The Relationship Between Age and Leisure
Valeria J Freysinger

Chapter 4
“Just” Recreation: Gender Issues and Recreation, Leisure, and Sports Management
Karla A Henderson

Chapter 5
(De)constructing the “Other”: Working Beyond Heteronormative Assumptions of Leisure Identities
Stephen T Lewis, Corey W Johnson, and B Dana Kivel

Chapter 6
Leisure and Social Class  
Jeff Rose

Voices and Cases from the Field II

Chapter 7
Diversity: Learning to Appreciate Its Power
Deborah A Getz

Women’s LEADherSHIP Workshop
Karla A Henderson and Vonda Martin

The Needs of LGBTQ Campers: Camp Ten Trees
lore m dickey

An Active Park is a Safe Park: Addressing Crime in Urban Parks
Monika Stodolska

Going to the Pub: Reflections on Recreation Therapy and Community Reintegration
Jamie Hoffman

Chapter 8
Disability as Diversity   
Mary Ann Devine

Chapter 9
Taking Critical Stances on Race and Ethnicity in Recreation and Tourism Management Organizations
Rasul A Mowatt, Matthew D Ostermeyer, and Myron F Floyd

Chapter 10
Spiritual Diversity: Implications for Parks, Recreation, Tourism, and Leisure Services   
Paul Heintzman

Voices and Cases from the Field III

Chapter 11  
“Nothing About Me Without Me”: Working in Partnership With Youth
Bina Lefkovitz

Diversity: A Personal and Professional Journey and Commitment
Rick Miller

Girls Swim Night Out
Linda Elmes Napoli and Ayanna Farrell

Inclusive Processes in Commemorating the United States–Dakota War of 1862
Daniel Spock

Evolving With the Times: Diversity Opportunities and Challenges in Minnesota’s Tourism Products and Marketing
Colleen Tollefson

DuSable Museum
Rasul A Mowatt, Matthew D Ostermeyer, and Myron F Floyd

Chapter 12
Organizational Learning: An Approach to Enhance Diversity and Inclusion
Raintry J Salk, Kenneth R Bartlett, and Ingrid E Schneider

Voices and Cases from the Field  IV

Chapter 13
Diversity and Inclusion Training in Leisure, Recreation, and Torusim: Benefits and Opportunities
Leandra A Bedini and Charlsena F Stone

Customer Service in a Culturally Diverse World
Leslie Aguilar

Breaking Down Barriers: Inclusion of People With Disabilities Through Creative Strategies of Universal Design
Barbara A Ceconi

Diversity: Elements of a Champion
Terri Palmberg

The Essence of Hospitality: Serving a Multicultural Multigenerational Marketplace
Gerald A Fernandez  

Chapter 14
Beyond Cultural Competence: Building Allies and Sharing Power in Leisure, Recreation, and Tourism Settings
Paul Kivel and B Dana Kivel

Chapter 15
Conclusion: Where Do We Go from Here?
B Dana Kivel and Ingrid E Schneider

About the Editor(s)

Ingrid E. Schneider

Ingrid Schneider is a professor in the Department of Forest Resources at the University of Minnesota where she teaches in the park and protected area concentration.

Ingrid received her bachelor’s and master’s degrees from the University of Minnesota and her PhD from Clemson University.

Beyond diversity, Professor Schneider’s research interests include visitor behavior, recreation conflict, and sustainable nature-based tourism.

Ingrid’s professional experience includes the service industry, lodging sector, and as an outdoor recreation planner. Ingrid seeks life balance through family events, yoga, hiking, reading, attending movies, and cooking.

B. Dana Kivel

B. Dana Kivel  is a professor of Recreation, Parks, and Tourism Administration at Sacramento State University (CSUS) and Director of the Community Engagement Center at CSUS.

Prior to this, Dana taught tennis in a summer parks program, wrote for a daily paper in Texas and a national feminist newspaper in Washington, D.C., worked on a Quaker farm/summer camp in Vermont, and cofounded and directed the Lavender Youth Recreation and Information Center (LYRIC).

Celebrating its 28th anniversary in 2016, LYRIC is a nonprofit, social/recreational program in San Francisco for young people who self-identify as lesbian/gay/bisexual and transgender.

Dana taught at the University of Northern Iowa, and the University of North Carolina and in 2001, received a Leverhulme Research Fellowship to live and work abroad in Leeds, England.