Effective Management in Therapeutic Recreation Service, 3rd Ed.

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Dimensions:8.5 x 11
Format: This is the PRINT format of this title Hardcover
Author(s): Marcia Jean Carter
Christen G. Smith
Gerald S. O'Morrow

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This book will provide theoretical and practical knowledge about the management of therapeutic recreation services in health and human service organizations in North America.

Written for upper-level undergraduate and graduate students as well as practitioners, it is also intended for the TR specialist who has responsibility for managing direct therapeutic recreation service and the assignment and direction of staff, volunteers, and interns who deliver the service.

Table of Contents: 

Section 1: Management Concepts
1. Introducing First-Line Management: Trends Impacting Your Future
2. Becoming a First-Line Manager
3. Managing and Leading
4. Managing Organizational Behavior
5. Decision Making, Problem Solving, and Managing Conflict

Section 2: Managing Operations
6. Applying Technology and Implementing Research
7. Marketing and Advocating
8. Financial Management

Section 3: Managing Human Resources
9. Staffing Services
10. Volunteer and Intern Management
11. Communicating Effectively in the Workplace
12. Creating a Motivating Work Environment

Section 4: Managing Service Delivery
13. Managing for Service Accountability
14. Managing Risk, Safety, Security, and Legal Aspects
15. Managing Service Quality in Health Care
16. Managing Your Future: Professional Qualities and Career Planning


For Instructors
Power Point slides and study guides are available resources, downloadable here after purchase and registering as an Educator.

About the Author(s)

Marcia Jean Carter

Dr. Marcia Jean Carter, CPRP, CTRS, served as Assistant Dean in the College of Education and Human Services and Professor in the Department of Recreation, Park and Tourism Administration, Western Illinois University-Quad Cities, Moline, IL.

Dr. Carter is currently an Adjunct faculty with the University of St. Francis, Joilet, Il. She earned her doctorate from Indiana University.

She has held positions in non-profit and public agencies in outdoor settings and community therapeutic recreation with individuals of all ages and abilities.

Dr. Carter initiated the efforts to create NCTRC and was its first Chair. Dr. Carter has co-authored several textbooks including Therapeutic Recreation a Practical Approach, Effective Management in Therapeutic Recreation Service, and Therapeutic Recreation in the Community: An Inclusive Approach.

She serves as the Editor for the Therapeutic Recreation Journal.

She has been recognized with receipt of the J.B. Nash Scholar Award, American Association for Leisure and Recreation; Distinguished Fellow Award, American Therapeutic Recreation Association; Distinguished Service Award, National Therapeutic Recreation Society; and the Distinguished Service Award, Christian Society for Kinesiology and Leisure Studies.

Dr. Carter is a Fellow of the American Leisure Academy, National Academy of Recreational Therapists, and the Academy of Leisure Sciences.

Christen G. Smith

Christen Smith, Ph.D., CPRP has more than thirty years of broad-based experience in the parks and recreation profession.

Most recently, as a member of the Department of Physical Education and Recreation faculty at Gallaudet University, she taught courses in recreation programming and administration.

She has managed municipal park and recreation services in Florida, Michigan, Texas, Utah and Virginia.

As a member of the Recreation Administration Department faculty at Aurora University, she taught undergraduate and gradate level courses in recreation administration.

Smith also developed and managed the Leisure Services Institute, an entrepreneurial center at Aurora University providing leadership training for park recreation professionals in the greater-Chicago area.

Her background also includes nine years as Vice-President with the American Alliance for Health, Physical Education, Recreation and Dance.

Smith holds a Doctorate of Philosophy in Recreation Administration and Business Administration from Texas Woman’s University.

She completed a Master of Arts Degree in Recreation Administration and a second Master of Arts Degree in Gerontology, both from the University of Northern Colorado.

She completed her Bachelor’s of Science degree in Physical Education at North Dakota State University.    She is a Certified Parks and Recreation Professional (CPRP).